Furniture Made with Quality You Can See
We are proud to tell you about this.
Along with the design, we set the quality & size requirements.
These are questions we need to answer BEFORE we produce products.
(1) What gauge aluminum poles should be used to make the frames for our Outdoor Wicker Furniture?
(2) We never use steel, it costs less and it rusts.
(3)We never use natural rattan; it is porous, holds water and rots.
(4) What colors & quality synthetic wicker should be used to weave over the aluminum frames?
As you know, there are many different qualities available.
We use quality materials in many colors containing UV protectants to protect against fading.
(5) What quality fabric & stuffing should be used to make our cushions?
We use Synthetic Spun Polyester & Sunbrella Acrylic Fabrics made by the best American Fabric Mills. They are strong & fade resistant.
(6) What are the seat sizes, are they deep enough to sit comfortably in?
Summary: We could make furniture with steel frames and smaller seat sizes.
(7) Are the glass table tops inset so they will not blow away?
Ours are inset.
Dear Valued Customer:
Thank you for your order. Please know that you will be hearing from a Wicker Warehouse Product Specialist to review your order.
You will receive a written contract describing exactly what you ordered and our terms and conditions.
Please know, this is a custom order just for you and is non-returnable.
Your product specialist will be your contact.
Return Policy---Our prices are One Stop Shopping. No adding any extra costs
Just what we list in our catalog. This is for deliveries being made
To MOST—NOT ALL locations in the 48 states.
Items that are NOT RETURNABLE. Some items are Custom
Made for you. EG –full size furniture, sofas love seats, chairs, sectionals etc.
You get to select which fabric you want to have the cushions made from.
These products are final sales and are not returnable.
If you want to return a “returnable” product to us
YOU are responsible to pay the shipping charges back to us
and there will also be a 20% of the original price charge to
cover our shipping costs, processing, labor etc, to get the
products to you.
Any product being returned must be in brand new condition, well wrapped
and perfectly boxed so it arrives back to us in perfect condition.
After & only after we receive back in perfect condition we will credit you
80% of the original purchase price. This must take place in a 30 day time period
From the date of your order. Longer than that will not qualify.
When receiving a delivery if there is any obvious exterior damage to the carton
YOU MUST inspect the contents for damage. YOU MUST sign the delivery receipt
Stating any damage BEFORE the driver leaves. Call us immediately for assistance.
Concealed Damages: You must inspect the contents of your order
Right away after you receive it. If the cartons are all perfect, but after
You take the product out, you find a damage, you have 4 days from
the delivery date to call us & report this to us.
Please understand that the products leave our facilities in perfect condition.
From there the delivering trucker assumes responsibility that the products
will be delivered that way. After you sign for the delivery the responsibility
Is transferred to you.
Please know our products are handmade & the sizes we provide are accurate, but
May slightly vary from the measurements we list.
Deliveries—full size furniture will be delivered in a 40 foot, 18 wheeler truck and that truck must
Be able to drive to & from your house. If the trucker cannot make the delivery you
Will be subject to a 20% fee for transportation back to us & restocking.
Beyond charges may be applied to some island destinations.
Rates are for delivery to your home, but not for un-boxing and carrying
Deliveries are made Monday through Friday. The delivering carrier will call you to schedule the date and time.
Sales Tax Laws & Policy
We are located in New Jersey. By Law we are NOT To collect our local Sales Tax when shipping out of state.
New Jersey Customers, We have you covered!
These prices include your sales tax. That is right!
We Will Pay Your Sales Tax!!!!
Delivery is to the house but not un boxed or carried into the home.